Spectra Helpline | Multilingual Crisis Helpline Services for Peel Region & Surrounding areas

COVID-19 related Service Update: We expect that our service delivery/response rates will be impacted at this time. We appreciate your patience as we take steps to protect staff and volunteers but at the same time look for ways to best serve our callers and program participants in a situation that remains ever-changing.

We are Canada's leader in multilingual helpline services.

We're here to listen. No problem is too big or too small. Call us today.

Our services are confidential, easy to access, non-judgmental and are totally free. Many people don´t feel comfortable sharing sensitive, confidential issues with family and friends. At times, they prefer to work through their options with an impartial listener. Some have nowhere to turn. And sometimes all that is needed is information about community resources. Remember your well-being and mental health is important to us. Spectra Helpline eases emotional suffering, and saves lives. Every day.

Our Programs and Services:

l Helpline (English) - 24/7
l Multilingual Helplines - Monday to Friday, 10am - 10pm
l Peel Elder Abuse Support Line - 24/7
l Telecheck for Seniors Program (55+) - outbound support service
l Touching Base (16+) - outbound support service
l Services offered at our other centres across the GTA (408-HELP Line, PARO, EMS Warm Transfer, TTC Crisis Link & In-person support)

Distress Centres of Greater Toronto (formerly Spectra Helpline) offers its programs and services, (i.e., crisis and suicide assessment and intervention, emotional support, and outbound check-in calls) in 8 languages: English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu.

When you call us, you can expect your call to be treated with the strictest confidentiality. You will be invited to share whatever is upsetting you, at your own pace, and in your own words. You will connect with a kind, caring and empathetic listener. We understand when others can't.